Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 08638
VM0008638Silvermember8638@example.test · +601110008638 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted Out
Points Balance
1,642
Current loyalty balance
Lifetime Spend
RM 2,053
Across 14 visits
Total Visits
14
Since 2025-09-09
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
161d
2026-05-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,642 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 3
Outlet purchase
2026-04-19 · Member activity · RM 119.25
App session
2026-04-07 · OPLUMO Outlet 3
Points credited
2026-03-26 · Member activity · RM 135.15
Win-back campaign delivered
2026-03-14 · OPLUMO Outlet 3
Outlet purchase
2026-03-02 · Member activity · RM 151.05
Points credited
2026-02-18 · OPLUMO Outlet 3
Outlet purchase
2026-02-06 · Member activity · RM 166.95