Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 08635
VM0008635Goldmember8635@example.test · +601110008635 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted Out
Points Balance
2,464
Current loyalty balance
Lifetime Spend
RM 3,080
Across 28 visits
Total Visits
28
Since 2025-01-04
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
157d
2026-05-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,464 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 17
Outlet purchase
2026-04-23 · Member activity · RM 68.25
App session
2026-04-11 · OPLUMO Outlet 17
Points credited
2026-03-30 · Member activity · RM 77.35
Win-back campaign delivered
2026-03-18 · OPLUMO Outlet 17
Outlet purchase
2026-03-06 · Member activity · RM 86.45
Points credited
2026-02-22 · OPLUMO Outlet 17
Outlet purchase
2026-02-10 · Member activity · RM 95.55