Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 08611
VM0008611Membermember8611@example.test · +601110008611 · Preferred outlet: OPLUMO Outlet 10
WeekendApp User
Consent Status
Opted In
Points Balance
574
Current loyalty balance
Lifetime Spend
RM 718
Across 8 visits
Total Visits
8
Since 2025-12-17
Average Order Value
RM 79
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
170d
2026-04-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
574 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 10
Outlet purchase
2026-04-10 · Member activity · RM 59.25
App session
2026-03-29 · OPLUMO Outlet 10
Points credited
2026-03-17 · Member activity · RM 67.15
Win-back campaign delivered
2026-03-05 · OPLUMO Outlet 10
Outlet purchase
2026-02-21 · Member activity · RM 75.05
Points credited
2026-02-09 · OPLUMO Outlet 10
Outlet purchase
2026-01-28 · Member activity · RM 82.95