Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 08590
VM0008590Silvermember8590@example.test · +601110008590 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted Out
Points Balance
1,130
Current loyalty balance
Lifetime Spend
RM 1,413
Across 17 visits
Total Visits
17
Since 2025-09-27
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
89d
2026-07-12
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,130 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 6
Outlet purchase
2026-06-30 · Member activity · RM 60.75
App session
2026-06-18 · OPLUMO Outlet 6
Points credited
2026-06-06 · Member activity · RM 68.85
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 6
Outlet purchase
2026-05-13 · Member activity · RM 76.95
Points credited
2026-05-01 · OPLUMO Outlet 6
Outlet purchase
2026-04-19 · Member activity · RM 85.05