Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 08588
VM0008588Platinummember8588@example.test · +601110008588 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,891
Current loyalty balance
Lifetime Spend
RM 7,364
Across 45 visits
Total Visits
45
Since 2024-02-14
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
176d
2026-04-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,891 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 4
Outlet purchase
2026-04-04 · Member activity · RM 107.25
App session
2026-03-23 · OPLUMO Outlet 4
Points credited
2026-03-11 · Member activity · RM 121.55
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 4
Outlet purchase
2026-02-15 · Member activity · RM 135.85
Points credited
2026-02-03 · OPLUMO Outlet 4
Outlet purchase
2026-01-22 · Member activity · RM 150.15