Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08574
VM0008574Silvermember8574@example.test · +601110008574 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted Out
Points Balance
1,816
Current loyalty balance
Lifetime Spend
RM 2,271
Across 16 visits
Total Visits
16
Since 2025-08-03
Average Order Value
RM 127
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
162d
2026-04-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,816 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 7
Outlet purchase
2026-04-18 · Member activity · RM 95.25
App session
2026-04-06 · OPLUMO Outlet 7
Points credited
2026-03-25 · Member activity · RM 107.95
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 7
Outlet purchase
2026-03-01 · Member activity · RM 120.65
Points credited
2026-02-17 · OPLUMO Outlet 7
Outlet purchase
2026-02-05 · Member activity · RM 133.35