Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 08573
VM0008573Platinummember8573@example.test · +601110008573 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
5,167
Current loyalty balance
Lifetime Spend
RM 6,459
Across 44 visits
Total Visits
44
Since 2024-07-22
Average Order Value
RM 123
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
35d
2026-09-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,167 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 6
Outlet purchase
2026-08-23 · Member activity · RM 92.25
App session
2026-08-11 · OPLUMO Outlet 6
Points credited
2026-07-30 · Member activity · RM 104.55
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 6
Outlet purchase
2026-07-06 · Member activity · RM 116.85
Points credited
2026-06-24 · OPLUMO Outlet 6
Outlet purchase
2026-06-12 · Member activity · RM 129.15