Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 00857
VM0000857Membermember857@example.test · +601110000857 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
894
Current loyalty balance
Lifetime Spend
RM 1,118
Across 13 visits
Total Visits
13
Since 2025-11-03
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
124d
2026-06-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
894 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 8
Outlet purchase
2026-05-26 · Member activity · RM 51.75
App session
2026-05-14 · OPLUMO Outlet 8
Points credited
2026-05-02 · Member activity · RM 58.65
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 8
Outlet purchase
2026-04-08 · Member activity · RM 65.55
Points credited
2026-03-27 · OPLUMO Outlet 8
Outlet purchase
2026-03-15 · Member activity · RM 72.45