Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 08559
VM0008559Membermember8559@example.test · +601110008559 · Preferred outlet: OPLUMO Outlet 9
Birthday SoonLunch
Consent Status
Opted In
Points Balance
899
Current loyalty balance
Lifetime Spend
RM 1,124
Across 17 visits
Total Visits
17
Since 2025-12-17
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
8d
2026-10-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
899 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 9
Outlet purchase
2026-09-19 · Member activity · RM 44.25
App session
2026-09-07 · OPLUMO Outlet 9
Points credited
2026-08-26 · Member activity · RM 50.15
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 9
Outlet purchase
2026-08-02 · Member activity · RM 56.05
Points credited
2026-07-21 · OPLUMO Outlet 9
Outlet purchase
2026-07-09 · Member activity · RM 61.95