Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 08556
VM0008556Goldmember8556@example.test · +601110008556 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,795
Current loyalty balance
Lifetime Spend
RM 3,495
Across 24 visits
Total Visits
24
Since 2025-05-16
Average Order Value
RM 165
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
97d
2026-07-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,795 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 6
Outlet purchase
2026-06-22 · Member activity · RM 123.75
App session
2026-06-10 · OPLUMO Outlet 6
Points credited
2026-05-29 · Member activity · RM 140.25
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 6
Outlet purchase
2026-05-05 · Member activity · RM 156.75
Points credited
2026-04-23 · OPLUMO Outlet 6
Outlet purchase
2026-04-11 · Member activity · RM 173.25