Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 08553
VM0008553Membermember8553@example.test · +601110008553 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted Out
Points Balance
949
Current loyalty balance
Lifetime Spend
RM 1,186
Across 8 visits
Total Visits
8
Since 2026-02-16
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
109d
2026-06-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
949 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-22 · OPLUMO Outlet 3
Outlet purchase
2026-06-10 · Member activity · RM 114.75
App session
2026-05-29 · OPLUMO Outlet 3
Points credited
2026-05-17 · Member activity · RM 130.05
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 3
Outlet purchase
2026-04-23 · Member activity · RM 145.35
Points credited
2026-04-11 · OPLUMO Outlet 3
Outlet purchase
2026-03-30 · Member activity · RM 160.65