Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08550
VM0008550Membermember8550@example.test · +601110008550 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
291
Current loyalty balance
Lifetime Spend
RM 364
Across 11 visits
Total Visits
11
Since 2026-04-11
Average Order Value
RM 43
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
1d
2026-10-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
291 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 17
Outlet purchase
2026-09-26 · Member activity · RM 32.25
App session
2026-09-14 · OPLUMO Outlet 17
Points credited
2026-09-02 · Member activity · RM 36.55
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 17
Outlet purchase
2026-08-09 · Member activity · RM 40.85
Points credited
2026-07-28 · OPLUMO Outlet 17
Outlet purchase
2026-07-16 · Member activity · RM 45.15