Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 08548
VM0008548Membermember8548@example.test · +601110008548 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
946
Current loyalty balance
Lifetime Spend
RM 1,183
Across 17 visits
Total Visits
17
Since 2025-08-14
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
133d
2026-05-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
946 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 15
Outlet purchase
2026-05-17 · Member activity · RM 60.75
App session
2026-05-05 · OPLUMO Outlet 15
Points credited
2026-04-23 · Member activity · RM 68.85
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 15
Outlet purchase
2026-03-30 · Member activity · RM 76.95
Points credited
2026-03-18 · OPLUMO Outlet 15
Outlet purchase
2026-03-06 · Member activity · RM 85.05