Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 08534
VM0008534Silvermember8534@example.test · +601110008534 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
2,158
Current loyalty balance
Lifetime Spend
RM 2,698
Across 26 visits
Total Visits
26
Since 2025-02-03
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
163d
2026-04-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,158 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 1
Outlet purchase
2026-04-17 · Member activity · RM 77.25
App session
2026-04-05 · OPLUMO Outlet 1
Points credited
2026-03-24 · Member activity · RM 87.55
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 1
Outlet purchase
2026-02-28 · Member activity · RM 97.85
Points credited
2026-02-16 · OPLUMO Outlet 1
Outlet purchase
2026-02-04 · Member activity · RM 108.15