Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 08522
VM0008522Membermember8522@example.test · +601110008522 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
837
Current loyalty balance
Lifetime Spend
RM 1,047
Across 36 visits
Total Visits
36
Since 2024-07-23
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
178d
2026-04-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
837 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 6
Outlet purchase
2026-04-02 · Member activity · RM 25.50
App session
2026-03-21 · OPLUMO Outlet 6
Points credited
2026-03-09 · Member activity · RM 28.90
Win-back campaign delivered
2026-02-25 · OPLUMO Outlet 6
Outlet purchase
2026-02-13 · Member activity · RM 32.30
Points credited
2026-02-01 · OPLUMO Outlet 6
Outlet purchase
2026-01-20 · Member activity · RM 35.70