Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 08520
VM0008520Membermember8520@example.test · +601110008520 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
92
Current loyalty balance
Lifetime Spend
RM 116
Across 2 visits
Total Visits
2
Since 2026-08-22
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
30d
2026-09-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
92 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 4
Outlet purchase
2026-08-28 · Member activity · RM 42.00
App session
2026-08-16 · OPLUMO Outlet 4
Points credited
2026-08-04 · Member activity · RM 47.60
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 4
Outlet purchase
2026-07-11 · Member activity · RM 53.20
Points credited
2026-06-29 · OPLUMO Outlet 4
Outlet purchase
2026-06-17 · Member activity · RM 58.80