Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 08511
VM0008511Goldmember8511@example.test · +601110008511 · Preferred outlet: OPLUMO Outlet 12
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
3,159
Current loyalty balance
Lifetime Spend
RM 3,949
Across 34 visits
Total Visits
34
Since 2025-01-16
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
37d
2026-09-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,159 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 12
Outlet purchase
2026-08-21 · Member activity · RM 111.75
App session
2026-08-09 · OPLUMO Outlet 12
Points credited
2026-07-28 · Member activity · RM 126.65
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 12
Outlet purchase
2026-07-04 · Member activity · RM 141.55
Points credited
2026-06-22 · OPLUMO Outlet 12
Outlet purchase
2026-06-10 · Member activity · RM 156.45