Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 08504
VM0008504Goldmember8504@example.test · +601110008504 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
2,446
Current loyalty balance
Lifetime Spend
RM 3,058
Across 27 visits
Total Visits
27
Since 2025-05-17
Average Order Value
RM 120
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
42d
2026-08-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,446 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 5
Outlet purchase
2026-08-16 · Member activity · RM 90.00
App session
2026-08-04 · OPLUMO Outlet 5
Points credited
2026-07-23 · Member activity · RM 102.00
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 5
Outlet purchase
2026-06-29 · Member activity · RM 114.00
Points credited
2026-06-17 · OPLUMO Outlet 5
Outlet purchase
2026-06-05 · Member activity · RM 126.00