Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08502
VM0008502Platinummember8502@example.test · +601110008502 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
5,384
Current loyalty balance
Lifetime Spend
RM 6,731
Across 36 visits
Total Visits
36
Since 2024-10-01
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
108d
2026-06-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,384 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 3
Outlet purchase
2026-06-11 · Member activity · RM 134.25
App session
2026-05-30 · OPLUMO Outlet 3
Points credited
2026-05-18 · Member activity · RM 152.15
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 3
Outlet purchase
2026-04-24 · Member activity · RM 170.05
Points credited
2026-04-12 · OPLUMO Outlet 3
Outlet purchase
2026-03-31 · Member activity · RM 187.95