Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 08500
VM0008500Silvermember8500@example.test · +601110008500 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,089
Current loyalty balance
Lifetime Spend
RM 2,612
Across 16 visits
Total Visits
16
Since 2026-01-02
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,089 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 1
Outlet purchase
2026-09-17 · Member activity · RM 106.50
App session
2026-09-05 · OPLUMO Outlet 1
Points credited
2026-08-24 · Member activity · RM 120.70
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 1
Outlet purchase
2026-07-31 · Member activity · RM 134.90
Points credited
2026-07-19 · OPLUMO Outlet 1
Outlet purchase
2026-07-07 · Member activity · RM 149.10