Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00850
VM0000850Membermember850@example.test · +601110000850 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
270
Current loyalty balance
Lifetime Spend
RM 338
Across 3 visits
Total Visits
3
Since 2026-08-30
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
270 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 1
Outlet purchase
2026-09-23 · Member activity · RM 72.75
App session
2026-09-11 · OPLUMO Outlet 1
Points credited
2026-08-30 · Member activity · RM 82.45
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 1
Outlet purchase
2026-08-06 · Member activity · RM 92.15
Points credited
2026-07-25 · OPLUMO Outlet 1
Outlet purchase
2026-07-13 · Member activity · RM 101.85