Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08490
VM0008490Silvermember8490@example.test · +601110008490 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,357
Current loyalty balance
Lifetime Spend
RM 1,697
Across 16 visits
Total Visits
16
Since 2025-09-15
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
119d
2026-06-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,357 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-12 · OPLUMO Outlet 8
Outlet purchase
2026-05-31 · Member activity · RM 99.75
App session
2026-05-19 · OPLUMO Outlet 8
Points credited
2026-05-07 · Member activity · RM 113.05
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 8
Outlet purchase
2026-04-13 · Member activity · RM 126.35
Points credited
2026-04-01 · OPLUMO Outlet 8
Outlet purchase
2026-03-20 · Member activity · RM 139.65