Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 08489
VM0008489Membermember8489@example.test · +601110008489 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
832
Current loyalty balance
Lifetime Spend
RM 1,041
Across 12 visits
Total Visits
12
Since 2025-11-02
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
143d
2026-05-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
832 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 7
Outlet purchase
2026-05-07 · Member activity · RM 57.75
App session
2026-04-25 · OPLUMO Outlet 7
Points credited
2026-04-13 · Member activity · RM 65.45
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 7
Outlet purchase
2026-03-20 · Member activity · RM 73.15
Points credited
2026-03-08 · OPLUMO Outlet 7
Outlet purchase
2026-02-24 · Member activity · RM 80.85