Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 08487
VM0008487Goldmember8487@example.test · +601110008487 · Preferred outlet: OPLUMO Outlet 5
Birthday SoonLunch
Consent Status
Opted In
Points Balance
3,089
Current loyalty balance
Lifetime Spend
RM 3,862
Across 29 visits
Total Visits
29
Since 2025-05-19
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,089 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 5
Outlet purchase
2026-09-23 · Member activity · RM 94.50
App session
2026-09-11 · OPLUMO Outlet 5
Points credited
2026-08-30 · Member activity · RM 107.10
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 5
Outlet purchase
2026-08-06 · Member activity · RM 119.70
Points credited
2026-07-25 · OPLUMO Outlet 5
Outlet purchase
2026-07-13 · Member activity · RM 132.30