Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 08486
VM0008486Silvermember8486@example.test · +601110008486 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
2,243
Current loyalty balance
Lifetime Spend
RM 2,805
Across 33 visits
Total Visits
33
Since 2024-11-25
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
107d
2026-06-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,243 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 4
Outlet purchase
2026-06-12 · Member activity · RM 57.75
App session
2026-05-31 · OPLUMO Outlet 4
Points credited
2026-05-19 · Member activity · RM 65.45
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 4
Outlet purchase
2026-04-25 · Member activity · RM 73.15
Points credited
2026-04-13 · OPLUMO Outlet 4
Outlet purchase
2026-04-01 · Member activity · RM 80.85