Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 08484
VM0008484Silvermember8484@example.test · +601110008484 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,023
Current loyalty balance
Lifetime Spend
RM 1,280
Across 9 visits
Total Visits
9
Since 2026-02-26
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
81d
2026-07-20
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,023 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 2
Outlet purchase
2026-07-08 · Member activity · RM 102.75
App session
2026-06-26 · OPLUMO Outlet 2
Points credited
2026-06-14 · Member activity · RM 116.45
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 2
Outlet purchase
2026-05-21 · Member activity · RM 130.15
Points credited
2026-05-09 · OPLUMO Outlet 2
Outlet purchase
2026-04-27 · Member activity · RM 143.85