Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08478
VM0008478Membermember8478@example.test · +601110008478 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted Out
Points Balance
621
Current loyalty balance
Lifetime Spend
RM 776
Across 13 visits
Total Visits
13
Since 2025-10-23
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
135d
2026-05-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
621 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 13
Outlet purchase
2026-05-15 · Member activity · RM 48.75
App session
2026-05-03 · OPLUMO Outlet 13
Points credited
2026-04-21 · Member activity · RM 55.25
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 13
Outlet purchase
2026-03-28 · Member activity · RM 61.75
Points credited
2026-03-16 · OPLUMO Outlet 13
Outlet purchase
2026-03-04 · Member activity · RM 68.25