Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 08477
VM0008477Membermember8477@example.test · +601110008477 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
607
Current loyalty balance
Lifetime Spend
RM 759
Across 10 visits
Total Visits
10
Since 2025-12-19
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
132d
2026-05-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
607 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 12
Outlet purchase
2026-05-18 · Member activity · RM 53.25
App session
2026-05-06 · OPLUMO Outlet 12
Points credited
2026-04-24 · Member activity · RM 60.35
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 12
Outlet purchase
2026-03-31 · Member activity · RM 67.45
Points credited
2026-03-19 · OPLUMO Outlet 12
Outlet purchase
2026-03-07 · Member activity · RM 74.55