Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 08460
VM0008460Membermember8460@example.test · +601110008460 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
109
Current loyalty balance
Lifetime Spend
RM 137
Across 1 visits
Total Visits
1
Since 2026-04-26
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
148d
2026-05-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
109 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 12
Outlet purchase
2026-05-02 · Member activity · RM 96.75
App session
2026-04-20 · OPLUMO Outlet 12
Points credited
2026-04-08 · Member activity · RM 109.65
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 12
Outlet purchase
2026-03-15 · Member activity · RM 122.55
Points credited
2026-03-03 · OPLUMO Outlet 12
Outlet purchase
2026-02-19 · Member activity · RM 135.45