Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08442
VM0008442Membermember8442@example.test · +601110008442 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
603
Current loyalty balance
Lifetime Spend
RM 754
Across 5 visits
Total Visits
5
Since 2026-03-07
Average Order Value
RM 167
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
144d
2026-05-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
603 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 11
Outlet purchase
2026-05-06 · Member activity · RM 125.25
App session
2026-04-24 · OPLUMO Outlet 11
Points credited
2026-04-12 · Member activity · RM 141.95
Win-back campaign delivered
2026-03-31 · OPLUMO Outlet 11
Outlet purchase
2026-03-19 · Member activity · RM 158.65
Points credited
2026-03-07 · OPLUMO Outlet 11
Outlet purchase
2026-02-23 · Member activity · RM 175.35