Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08430
VM0008430Membermember8430@example.test · +601110008430 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
441
Current loyalty balance
Lifetime Spend
RM 552
Across 15 visits
Total Visits
15
Since 2025-09-22
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
130d
2026-06-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
441 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-01 · OPLUMO Outlet 16
Outlet purchase
2026-05-20 · Member activity · RM 22.50
App session
2026-05-08 · OPLUMO Outlet 16
Points credited
2026-04-26 · Member activity · RM 25.50
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 16
Outlet purchase
2026-04-02 · Member activity · RM 28.50
Points credited
2026-03-21 · OPLUMO Outlet 16
Outlet purchase
2026-03-09 · Member activity · RM 31.50