Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 08419
VM0008419Membermember8419@example.test · +601110008419 · Preferred outlet: OPLUMO Outlet 5
WeekendApp User
Consent Status
Opted In
Points Balance
499
Current loyalty balance
Lifetime Spend
RM 625
Across 11 visits
Total Visits
11
Since 2025-10-23
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
171d
2026-04-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
499 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 5
Outlet purchase
2026-04-09 · Member activity · RM 55.50
App session
2026-03-28 · OPLUMO Outlet 5
Points credited
2026-03-16 · Member activity · RM 62.90
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 5
Outlet purchase
2026-02-20 · Member activity · RM 70.30
Points credited
2026-02-08 · OPLUMO Outlet 5
Outlet purchase
2026-01-27 · Member activity · RM 77.70