Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 08408
VM0008408Silvermember8408@example.test · +601110008408 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted In
Points Balance
1,217
Current loyalty balance
Lifetime Spend
RM 1,521
Across 27 visits
Total Visits
27
Since 2025-06-22
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,217 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 11
Outlet purchase
2026-09-21 · Member activity · RM 46.50
App session
2026-09-09 · OPLUMO Outlet 11
Points credited
2026-08-28 · Member activity · RM 52.70
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 11
Outlet purchase
2026-08-04 · Member activity · RM 58.90
Points credited
2026-07-23 · OPLUMO Outlet 11
Outlet purchase
2026-07-11 · Member activity · RM 65.10