Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 08392
VM0008392Goldmember8392@example.test · +601110008392 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
3,515
Current loyalty balance
Lifetime Spend
RM 4,395
Across 33 visits
Total Visits
33
Since 2025-02-10
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
30d
2026-09-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,515 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 12
Outlet purchase
2026-08-28 · Member activity · RM 87.75
App session
2026-08-16 · OPLUMO Outlet 12
Points credited
2026-08-04 · Member activity · RM 99.45
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 12
Outlet purchase
2026-07-11 · Member activity · RM 111.15
Points credited
2026-06-29 · OPLUMO Outlet 12
Outlet purchase
2026-06-17 · Member activity · RM 122.85