Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 08390
VM0008390Goldmember8390@example.test · +601110008390 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
2,525
Current loyalty balance
Lifetime Spend
RM 3,157
Across 18 visits
Total Visits
18
Since 2025-11-14
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
23d
2026-09-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,525 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 10
Outlet purchase
2026-09-04 · Member activity · RM 120.00
App session
2026-08-23 · OPLUMO Outlet 10
Points credited
2026-08-11 · Member activity · RM 136.00
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 10
Outlet purchase
2026-07-18 · Member activity · RM 152.00
Points credited
2026-07-06 · OPLUMO Outlet 10
Outlet purchase
2026-06-24 · Member activity · RM 168.00