Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 08371
VM0008371Platinummember8371@example.test · +601110008371 · Preferred outlet: OPLUMO Outlet 8
WeekendApp User
Consent Status
Opted Out
Points Balance
5,903
Current loyalty balance
Lifetime Spend
RM 7,380
Across 41 visits
Total Visits
41
Since 2024-09-14
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
35d
2026-09-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,903 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 8
Outlet purchase
2026-08-23 · Member activity · RM 109.50
App session
2026-08-11 · OPLUMO Outlet 8
Points credited
2026-07-30 · Member activity · RM 124.10
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 8
Outlet purchase
2026-07-06 · Member activity · RM 138.70
Points credited
2026-06-24 · OPLUMO Outlet 8
Outlet purchase
2026-06-12 · Member activity · RM 153.30