Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08370
VM0008370Membermember8370@example.test · +601110008370 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted Out
Points Balance
920
Current loyalty balance
Lifetime Spend
RM 1,151
Across 8 visits
Total Visits
8
Since 2026-02-19
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
106d
2026-06-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
920 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-25 · OPLUMO Outlet 7
Outlet purchase
2026-06-13 · Member activity · RM 96.75
App session
2026-06-01 · OPLUMO Outlet 7
Points credited
2026-05-20 · Member activity · RM 109.65
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 7
Outlet purchase
2026-04-26 · Member activity · RM 122.55
Points credited
2026-04-14 · OPLUMO Outlet 7
Outlet purchase
2026-04-02 · Member activity · RM 135.45