Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08358
VM0008358Membermember8358@example.test · +601110008358 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
587
Current loyalty balance
Lifetime Spend
RM 734
Across 7 visits
Total Visits
7
Since 2026-06-07
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
587 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 12
Outlet purchase
2026-09-11 · Member activity · RM 72.75
App session
2026-08-30 · OPLUMO Outlet 12
Points credited
2026-08-18 · Member activity · RM 82.45
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 12
Outlet purchase
2026-07-25 · Member activity · RM 92.15
Points credited
2026-07-13 · OPLUMO Outlet 12
Outlet purchase
2026-07-01 · Member activity · RM 101.85