Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 08357
VM0008357Membermember8357@example.test · +601110008357 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted In
Points Balance
708
Current loyalty balance
Lifetime Spend
RM 886
Across 6 visits
Total Visits
6
Since 2026-05-02
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
70d
2026-07-31
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
708 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 11
Outlet purchase
2026-07-19 · Member activity · RM 110.25
App session
2026-07-07 · OPLUMO Outlet 11
Points credited
2026-06-25 · Member activity · RM 124.95
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 11
Outlet purchase
2026-06-01 · Member activity · RM 139.65
Points credited
2026-05-20 · OPLUMO Outlet 11
Outlet purchase
2026-05-08 · Member activity · RM 154.35