Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 08355
VM0008355Platinummember8355@example.test · +601110008355 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted In
Points Balance
6,731
Current loyalty balance
Lifetime Spend
RM 8,414
Across 41 visits
Total Visits
41
Since 2024-09-19
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
30d
2026-09-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,731 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 9
Outlet purchase
2026-08-28 · Member activity · RM 127.50
App session
2026-08-16 · OPLUMO Outlet 9
Points credited
2026-08-04 · Member activity · RM 144.50
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 9
Outlet purchase
2026-07-11 · Member activity · RM 161.50
Points credited
2026-06-29 · OPLUMO Outlet 9
Outlet purchase
2026-06-17 · Member activity · RM 178.50