Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 08353
VM0008353Silvermember8353@example.test · +601110008353 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
1,450
Current loyalty balance
Lifetime Spend
RM 1,814
Across 39 visits
Total Visits
39
Since 2024-07-09
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
138d
2026-05-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,450 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 7
Outlet purchase
2026-05-12 · Member activity · RM 36.75
App session
2026-04-30 · OPLUMO Outlet 7
Points credited
2026-04-18 · Member activity · RM 41.65
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 7
Outlet purchase
2026-03-25 · Member activity · RM 46.55
Points credited
2026-03-13 · OPLUMO Outlet 7
Outlet purchase
2026-03-01 · Member activity · RM 51.45