Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 08350
VM0008350Membermember8350@example.test · +601110008350 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted Out
Points Balance
259
Current loyalty balance
Lifetime Spend
RM 325
Across 6 visits
Total Visits
6
Since 2026-04-08
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
94d
2026-07-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
259 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 4
Outlet purchase
2026-06-25 · Member activity · RM 48.00
App session
2026-06-13 · OPLUMO Outlet 4
Points credited
2026-06-01 · Member activity · RM 54.40
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 4
Outlet purchase
2026-05-08 · Member activity · RM 60.80
Points credited
2026-04-26 · OPLUMO Outlet 4
Outlet purchase
2026-04-14 · Member activity · RM 67.20