Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 08349
VM0008349Membermember8349@example.test · +601110008349 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
502
Current loyalty balance
Lifetime Spend
RM 628
Across 18 visits
Total Visits
18
Since 2025-07-20
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
140d
2026-05-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
502 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 3
Outlet purchase
2026-05-10 · Member activity · RM 21.75
App session
2026-04-28 · OPLUMO Outlet 3
Points credited
2026-04-16 · Member activity · RM 24.65
Win-back campaign delivered
2026-04-04 · OPLUMO Outlet 3
Outlet purchase
2026-03-23 · Member activity · RM 27.55
Points credited
2026-03-11 · OPLUMO Outlet 3
Outlet purchase
2026-02-27 · Member activity · RM 30.45