Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 08344
VM0008344Membermember8344@example.test · +601110008344 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
952
Current loyalty balance
Lifetime Spend
RM 1,191
Across 6 visits
Total Visits
6
Since 2026-01-28
Average Order Value
RM 163
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
164d
2026-04-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
952 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 15
Outlet purchase
2026-04-16 · Member activity · RM 122.25
App session
2026-04-04 · OPLUMO Outlet 15
Points credited
2026-03-23 · Member activity · RM 138.55
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 15
Outlet purchase
2026-02-27 · Member activity · RM 154.85
Points credited
2026-02-15 · OPLUMO Outlet 15
Outlet purchase
2026-02-03 · Member activity · RM 171.15