Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 08341
VM0008341Membermember8341@example.test · +601110008341 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
117
Current loyalty balance
Lifetime Spend
RM 146
Across 2 visits
Total Visits
2
Since 2026-03-27
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
178d
2026-04-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
117 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 12
Outlet purchase
2026-04-02 · Member activity · RM 64.50
App session
2026-03-21 · OPLUMO Outlet 12
Points credited
2026-03-09 · Member activity · RM 73.10
Win-back campaign delivered
2026-02-25 · OPLUMO Outlet 12
Outlet purchase
2026-02-13 · Member activity · RM 81.70
Points credited
2026-02-01 · OPLUMO Outlet 12
Outlet purchase
2026-01-20 · Member activity · RM 90.30