Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00834
VM0000834Membermember834@example.test · +601110000834 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
222
Current loyalty balance
Lifetime Spend
RM 278
Across 8 visits
Total Visits
8
Since 2025-12-31
Average Order Value
RM 33
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
156d
2026-05-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
222 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 2
Outlet purchase
2026-04-24 · Member activity · RM 24.75
App session
2026-04-12 · OPLUMO Outlet 2
Points credited
2026-03-31 · Member activity · RM 28.05
Win-back campaign delivered
2026-03-19 · OPLUMO Outlet 2
Outlet purchase
2026-03-07 · Member activity · RM 31.35
Points credited
2026-02-23 · OPLUMO Outlet 2
Outlet purchase
2026-02-11 · Member activity · RM 34.65