Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 08338
VM0008338Silvermember8338@example.test · +601110008338 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,287
Current loyalty balance
Lifetime Spend
RM 2,860
Across 43 visits
Total Visits
43
Since 2024-04-03
Average Order Value
RM 87
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
163d
2026-04-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,287 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 9
Outlet purchase
2026-04-17 · Member activity · RM 65.25
App session
2026-04-05 · OPLUMO Outlet 9
Points credited
2026-03-24 · Member activity · RM 73.95
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 9
Outlet purchase
2026-02-28 · Member activity · RM 82.65
Points credited
2026-02-16 · OPLUMO Outlet 9
Outlet purchase
2026-02-04 · Member activity · RM 91.35