Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08334
VM0008334Platinummember8334@example.test · +601110008334 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
6,222
Current loyalty balance
Lifetime Spend
RM 7,778
Across 41 visits
Total Visits
41
Since 2024-06-26
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
115d
2026-06-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
6,222 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 5
Outlet purchase
2026-06-04 · Member activity · RM 119.25
App session
2026-05-23 · OPLUMO Outlet 5
Points credited
2026-05-11 · Member activity · RM 135.15
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 5
Outlet purchase
2026-04-17 · Member activity · RM 151.05
Points credited
2026-04-05 · OPLUMO Outlet 5
Outlet purchase
2026-03-24 · Member activity · RM 166.95