Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 08329
VM0008329Silvermember8329@example.test · +601110008329 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
2,246
Current loyalty balance
Lifetime Spend
RM 2,808
Across 33 visits
Total Visits
33
Since 2024-12-22
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
80d
2026-07-21
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
2,246 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 17
Outlet purchase
2026-07-09 · Member activity · RM 72.00
App session
2026-06-27 · OPLUMO Outlet 17
Points credited
2026-06-15 · Member activity · RM 81.60
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 17
Outlet purchase
2026-05-22 · Member activity · RM 91.20
Points credited
2026-05-10 · OPLUMO Outlet 17
Outlet purchase
2026-04-28 · Member activity · RM 100.80