Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 08320
VM0008320Silvermember8320@example.test · +601110008320 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
1,924
Current loyalty balance
Lifetime Spend
RM 2,406
Across 30 visits
Total Visits
30
Since 2024-12-02
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
154d
2026-05-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,924 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 8
Outlet purchase
2026-04-26 · Member activity · RM 64.50
App session
2026-04-14 · OPLUMO Outlet 8
Points credited
2026-04-02 · Member activity · RM 73.10
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 8
Outlet purchase
2026-03-09 · Member activity · RM 81.70
Points credited
2026-02-25 · OPLUMO Outlet 8
Outlet purchase
2026-02-13 · Member activity · RM 90.30